Privacy policy
HEATERMANIA.SHOP LEGAL PAGES
Last Updated: September 2, 2026
PRIVACY POLICY
This Privacy Policy explains how heatermania.shop ("HeaterMania," "we," "us," or "our") collects, uses, stores, and protects personal information when you visit our website, purchase products, contact customer support, or otherwise interact with our services.
By using heatermania.shop, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order and purchase information
- Product and warranty information
- Customer service communications
- Return, refund, replacement, and cancellation requests
- Reviews, comments, or other information you choose to provide
When you make a payment, payment information may be collected and processed by our payment service providers. We generally do not store complete payment card numbers on our own systems.
We may also automatically collect certain information when you use our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Approximate location derived from IP address
- Date and time of visits
- Website interactions
- Shopping cart activity
- Cookie and similar technology information
2. How We Use Personal Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide order confirmations
- Provide tracking and delivery updates
- Respond to customer inquiries
- Process returns and refunds
- Handle damaged or defective product claims
- Process warranty and replacement requests
- Prevent fraudulent or unauthorized transactions
- Improve our website, products, and customer service
- Maintain business and transaction records
- Comply with legal, accounting, tax, and regulatory requirements
- Send marketing communications where permitted by law
- Personalize website content and advertising where permitted
We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
3. Payment Processing
Payments may be processed through third-party payment providers.
Your payment provider may collect payment card details and other transaction information directly under its own terms and privacy policy.
We generally receive transaction confirmation and limited payment information rather than your complete payment card number.
4. Cookies and Similar Technologies
heatermania.shop may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used for:
- Website functionality
- Shopping cart functionality
- Security and fraud prevention
- Remembering preferences
- Analytics and website performance
- Measuring advertising effectiveness
- Marketing and advertising, where permitted
Some cookies are necessary for the website to function.
Where applicable law requires consent for analytics, advertising, or other non-essential cookies, we will request the appropriate consent before using those technologies.
You may also be able to manage cookies through your browser or any cookie preference tools available on our website.
Disabling certain cookies may affect website functionality.
5. Third-Party Service Providers
We may work with third parties that assist us in operating our business.
These may include:
- Website and e-commerce platforms
- Hosting providers
- Payment processors
- Fraud prevention providers
- Shipping companies
- Freight carriers
- Warehouses and fulfillment providers
- Customer service platforms
- Email providers
- Analytics providers
- Advertising and marketing platforms
- Professional advisers
These parties may process information on our behalf or independently under their own privacy policies.
6. Sharing Personal Information
We may share information when reasonably necessary to:
- Process payments
- Fulfill and deliver orders
- Provide customer service
- Process returns, refunds, and warranties
- Prevent fraud
- Operate and secure our website
- Analyze website performance
- Conduct marketing where legally permitted
- Comply with legal obligations
- Protect our customers, business, property, or legal rights
We do not sell personal information as a standalone product for money.
Certain privacy laws may define some advertising-related disclosures more broadly as a "sale," "sharing," or use for targeted advertising. Where such laws apply to us, we will provide any legally required choices or opt-out mechanisms.
7. International Data Transfers
We may serve customers in both the United States and United Kingdom and may use service providers operating in different countries.
As a result, personal information may be transferred to or processed in a country other than the country where you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing orders
- Customer service
- Product warranty administration
- Returns and refunds
- Fraud prevention
- Resolving disputes
- Maintaining transaction records
- Tax and accounting obligations
- Legal and regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law.
9. Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no online system, transmission method, or electronic storage method can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on where you live and which laws apply, you may have rights concerning your personal information.
These may include rights to:
- Request access to personal information
- Correct inaccurate information
- Request deletion
- Restrict certain processing
- Object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
- Opt out of certain marketing
- Opt out of certain targeted advertising, sale, or sharing where applicable
Some rights are subject to legal limitations and exceptions.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
11. United Kingdom Privacy Rights
Where UK data-protection law applies, personal information may be processed on one or more appropriate legal bases, including:
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests
- Consent
You may have rights under applicable UK data-protection law concerning access, correction, deletion, restriction, objection, portability, and consent.
You may also have the right to complain to the appropriate UK data-protection authority if you believe your rights have been infringed.
12. United States Privacy Rights
Privacy rights differ between U.S. states.
Depending on your state of residence, applicable law, and whether relevant legal thresholds apply to our business, you may have rights relating to:
- Access
- Correction
- Deletion
- Portability
- Certain advertising activities
- Certain sales or sharing of information
- Appeals of privacy-request decisions
Where such laws apply to us, we will provide the legally required procedures for exercising those rights.
13. Marketing Communications
Where permitted by law, we may send emails concerning products, promotions, offers, and services.
Where consent is legally required, we will obtain the required consent.
You may unsubscribe from promotional emails using the unsubscribe link included in the message or by contacting:
You may continue to receive transactional communications, including order confirmations, shipping notifications, warranty communications, and customer-service messages.
14. Children's Privacy
heatermania.shop is intended for adult customers purchasing household and heating-related products.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe personal information belonging to a child has been provided to us improperly, please contact us.
15. Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the content, privacy practices, security, or policies of third-party websites.
We recommend reviewing the applicable policies before providing information to a third party.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, business practices, technology, service providers, or legal requirements.
When changes are made, the "Last Updated" date will be revised.
17. Contact Us
For questions about this Privacy Policy or privacy requests, contact:
heatermania.shop
Email:
support@heatermania.shop
United States Address:
355 Brewer Lake Rd
Orrington, ME 04474
United States
United Kingdom Address:
456 Rotton Park Road
Birmingham B18 4HF
United Kingdom